GLS Conference

Much of team communication is a trained process for teams in high pressure environments, like the highly regimented checklists that structure aircraft takeoff and landing. Competitive League of Legends teams use communication to maintain tight coordination in the face of chaotic and stressful stimuli. This 2 x 2 factorial design explores differences between in-game communications in League of Legends teams that vary in both experience as a team and experience with the game. The findings describe how content, style, and amount of communication differ between novice and expert teams; whether those differences relate to experience with the game, experience as a team, or both; and whether differences in communication relate to how teams react to stressful in-game situations. The discussion explores whether these same communication patterns and solutions can effectively transfer across domains in the interest of training for safety and performance in higher consequence domains.